How you view things determines how you do things! How you see your business problems determines how you solve them. This session challenges leaders to rethink culture—not as a buzzword or cost, but as a powerful investment with longterm returns. Learn how shifting your focus from quick fixes to big-picture solutions can transform employee engagement, retention, and customer loyalty. Discover how investing in
your people turns them into your best recruiters, builds a mission-driven organization, and inspires your community to fall in love with your brand. This is about solving the right problems and creating a vision for lasting impact.

Learn strategies to keep your best people engaged and productive. Turnover is one of the most expensive challenges facing companies today. This session focuses on how a “retention-first” culture can minimize these costly disruptions. By investing in a culture that engages and supports employees, businesses can improve satisfaction and loyalty among their workforce. Attendees will learn actionable strategies to reduce turnover and build a more stable, productive team, ultimately leading to long-term raving fans, profit gains and smoother operations.

Terry emphasizes the importance of recruiting for character, cultural fit, & competency Great teams aren’t hired—they’re selected. This session will teach you how to build a recruitment process that prioritizes character, cultural fit, and long-term potential, ensuring every hire strengthens your company’s mission and values. Learn how to identify candidates
who align with your vision, avoid costly hiring mistakes, and create a thriving, engaged culture. By selecting the right people today, you’ll protect your brand, boost retention, and set your business up for lasting success.

Discover how to Grow your business by growing your people. The key to business growth lies in developing your people. This session will challenge you to adopt a culture of continuous learning and leadership development that empowers employees
both professionally and personally. By investing in your team—through mentoring, resources, and intentional development—you’ll create high-performing contributors who are deeply engaged and committed to your mission. For business owners, this means increased retention, stronger employee loyalty, and a team that drives greater profitability by delivering exceptional
customer experiences. Walk away with actionable strategies to grow your people and, in turn, grow your bottom line.

Learn how to Create a Legacy Business with Long-Term Impact in Community Centric
Workplaces Many companies reach a point where profitability is no longer the only goal; they want to create a legacy and make a lasting impact. This session addresses how organizations can extend their influence beyond the bottom line and leave a positive mark on their communities. By building a community-centric workplace, leaders can enhance employee pride, foster loyalty, and attract customers who align with their values. Attendees will walk away with insights into how community engagement can strengthen brand reputation, create a sense of purpose, help attract top talent and win the hearts of their customers on a daily basis.

Transform your business by transforming your culture. Poor leadership creates a ripple effect of disengagement, low productivity, and even high turnover. In contrast, servant leaders foster a positive culture that influences every corner of the organization. Tackle the importance of good leadership in building a thriving workplace culture, one where employees feel respected, motivated, and aligned with company goals. Attendees will gain leadership techniques that enhance their teams' performance and commitment. By understanding the ripple effect of their influence, leaders will learn how to drive tangible improvements across productivity, morale, and retention, creating a stronger foundation for long-term success.